Dedalus partnered with LAB³ to establish a secure and efficient cloud environment

To transform to a services-based business in the cloud, with applications delivered as a managed service, global healthcare software provider Dedalus partnered with LAB³ to establish a secure and efficient cloud environment.

This included the secure migration of the R&D and Customer Support departments within a 90-day timeframe without business disruption.

Leveraging LAB³ expertise in Azure cloud solutions, Dedalus have significantly improved their customer service responsiveness and greatly reduced the time required to deploy SaaS solutions. 

Key Outcomes:

✔ 30min or less to deploy customer solutions

✔ R&D and Customer Support migrated to Azure in under 12 weeks

✔ 30%+ reduction in customer support requirements

✔ 24×7 cybersecurity protection (SOC managed service)

“The work that we’re doing with LAB³ (in the cloud), leveraging their Bedrock platform and application blueprints where ‘everything is code’, is all about shortening the time to value for our customers,” said Stephen Burmester, CTO Dedalus ANZ.

“We now have applications we can deliver as a managed service, and what used to be weeks to months of engagement is now 16 mins to deploy”

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